Every airline passenger has encountered flight delays at some point. While these are frustrating experiences, it's worth knowing that in some instances, they could qualify for compensation. This article aims to answer the question, 'When does a flight delay qualify for compensation?' and further educate passengers on their rights during flight disruptions.
Flight delays are not uncommon and can be caused by factors such as bad weather, air traffic, and technical issues. If the delay is within the airline's control and lasts for more than three hours, passengers within the European Union and under certain U.S. carriers have the right to claim compensation.
The amount compensated depends on the duration of the delay and the distance of travell. For example, passengers on flights within the European Union could claim up to €600 for delays on flights over 3,500km.
To qualify for compensation, the cause of delay must be within the airline's control. Situations that qualify for this include mechanical issues, crew not available, or procedural delays related to the airline. Situations out of the airline's control like extreme weather conditions, security risks or air traffic control restrictions are referred to as 'extraordinary circumstances,' and don't qualify for compensation.
Claiming your compensation can be as simple as contacting the airline and filling out their claim form. If your claim is rejected, you can escalate the issue to the aviation authority of the country involved or use a legal service specializing in flight delay compensation claims.
It's essential to keep all documentation related to your flight, such as boarding passes and receipts for any expenses incurred due to the delay, as these are usually requested when making a claim.
As an airline passenger, it's crucial to understand your rights and how to execute them. It's not uncommon for passengers to be unaware of these provisions and miss out on compensation they are entitled to. The next time you experience a significant delay, keep these points in mind and take the necessary steps to claim what you rightly deserve.
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