How to Claim Compensation for Missed Connections

Understanding Your Rights

Every air traveler should be aware of their rights surrounding missed connections, delays, and cancellations. Airline Helpers, we provide useful guidance to help you effectively navigate these disruptions. From understanding legislation such as the EU Regulation 261/2004 to knowing how to apply pressure on airlines, we've got you covered.

Claiming Compensation for Missed Connections

In terms of missed connections, airlines are required to hold responsibility if your incoming flight was late and you missed your next flight as a result, provided that the flights were booked together. The compensation you may claim can range from €250 to €600 ($300 to $700) depending on the flight distance and the length of the delay upon your final arrival.

Steps to Claim Compensation

1. Keep your documents: Always keep your boarding pass and any other travel documents. They serve as proof of your disrupted journey.
2. Check the eligibility: Use the Airline Helpers compensation calculator to check your flight’s eligibility for compensation.
3. Submit the claim: You can directly lodge your claim with the airline. Make sure to include all relevant details about the flight and the disruption.
4. Be patient: It may take up to several weeks to process your claim, as the airline may have to review flight data and validate the reasons for the delay.

Seeking Additional Help

If the airline is unresponsive or refuses to provide compensation despite eligibility, you might need to escalate the issue. This is where companies like us, Airline Helpers, step in. We can take over your claim and fight for your rights on your behalf.

Being educated about your rights as a passenger can significantly make the process easier. With the right assistance, you can ensure you're adequately compensated for any disruption in your air travel.