Delayed by SAS Scandinavian Airlines? Here's What to Do Next

Flight delays are an inevitable part of air travel that can cause significant inconvenience, but knowing how to handle these disruptions can alleviate some of the stress. If you're facing a delay with SAS Scandinavian Airlines, take a deep breath, and let's walk through your next steps together.

Understanding Your Rights
When a delay occurs, it's crucial to understand your rights as a passenger. Under European Union law, particularly EC 261, you may be entitled to certain benefits and compensations. This regulation applies if you're flying from an EU airport or arriving at an EU airport with an EU carrier like SAS.

For delays of more than three hours, you might be eligible for compensation unless the delay was caused by extraordinary circumstances that could not have been avoided. The amount of compensation can vary depending on the flight distance.

Communication is Key
Stay informed by keeping in contact with the airline. SAS Scandinavian Airlines typically updates passengers via their announcements in the airport or through their mobile app. Make sure to check the app regularly for real-time updates on your flight status.

Make Use of Airport Amenities
Long waits can be a little more bearable if you take advantage of airport amenities. Look for lounges where you may get access to comfortable seating, Wi-Fi, and refreshments. Sometimes access to these facilities might come at an additional cost, but it can be worth the comfort they provide during extended delays.

Seek Assistance from Airline Staff
Airline representatives are there to assist you during travel disruptions. Approach the nearest help desk of SAS Scandinavian Airlines or seek out staff members. They can provide you with the most accurate information regarding your delay and what the airline can offer you in terms of accommodation or rebooking.

Consider Alternative Arrangements
If your delay is prolonged, you might need to consider alternative travel arrangements. Ask the airline if they can rebook you on another flight, either with SAS or with another carrier. If no suitable flights are available, inquire about hotel accommodations if you're facing an overnight delay.

Keep Receipts of Additional Expenses
Should you incur any additional expenses as a result of the delay, such as meals or lodging, keep the receipts. You may be able to claim these expenses back from the airline. However, remember that there might be limitations to what can be claimed, so it's always best to check with the airline's policy.

Exploring the City
If your delay allows, why not turn an inconvenience into an opportunity? For long delays, consider stepping out of the airport to explore the surroundings. Just be sure to check visa requirements and keep abreast of your flight updates.

Packing Essentials
Having essential items in your carry-on can make delays more comfortable. Pack items like a travel pillow, a book, or a charged power bank to keep your devices powered up. For travel pillows and other delay-combating travel accessories, a quick Amazon search can provide you with numerous options.

Find "Travel Accessories" on Amazon

Stay Calm and Patient
Delays can test your patience, but staying calm can help you think more clearly and make better decisions about your travel. Engage in calming activities like reading, listening to music, or meditation. Staying positive can also influence your interaction with airline staff, who are more likely to assist a polite and understanding passenger.

Stay Proactive
Finally, always stay proactive. Check your passenger rights beforehand, sign up for flight status updates, and prepare for the unexpected. By doing so, you'll navigate the delay with SAS Scandinavian Airlines more effectively and with less stress.