Missing a connecting flight can be one of the most stressful experiences for any traveler. If you're flying with Air Serbia and face a missed connection, it's crucial to know your rights and the steps you can take to mitigate the situation.
First, approach the nearest Air Serbia help desk at the airport immediately. The staff are best positioned to assist you with rebooking on the next available flight. If the missed connection was due to airline fault, you might be entitled to certain compensations or accommodations.
Understand your rights under EU Regulation 261/2004, if applicable. This regulation outlines passenger entitlements in case of flight disruptions within or departing from the EU, which might apply to your Air Serbia flight.
Keep all your travel documents handy, including your boarding passes, booking confirmations, and any communication with the airline. These documents are essential for making any claims.
If you're facing a long wait for the next flight, inquire about meal vouchers or accommodation. Airlines, including Air Serbia, often provide these in cases of significant delays caused by the airline.
Use the Air Serbia mobile app or website to explore alternative rebooking options or to get updates on flight schedules and your booking status.
Consider travel insurance for future trips. Travel insurance can offer additional protection and compensation in cases of missed connections and other travel disruptions.
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